Return and Refund Policy

DriveAtlas is a non-commercial informational platform that provides route planning support, travel insights, and navigation content related to the United Arab Emirates.
We do not sell physical goods, digital services, or subscriptions. Therefore, this Return and Refund Policy is provided for transparency and clarity, even though no payments or transactions take place on this website.

1. Nature of the Website
DriveAtlas does not offer any paid content, downloadables, memberships, or e-commerce functions. All information is provided to users at no cost and for informational purposes only.

Users can browse, read, and interact with road-related content freely, without the need to create an account, make a purchase, or register a product.

2. No Product Purchases or Payments
Since we do not process any transactions, we do not issue invoices, receipts, or order confirmations. As a result:

There are no returns because no items are sold or shipped;
There are no refunds because no charges are made to users.
Our platform does not request or store financial information.

3. Use of Informational Content
All content provided on DriveAtlas is intended to assist users in preparing road trips and understanding the structure of travel routes in the UAE.

While we aim to maintain up-to-date and accurate content, we cannot guarantee that all route information is complete at all times. We encourage users to consult local authorities or official sources for real-time updates if needed.

Should you encounter inaccurate or unclear information on our website, you are welcome to report it — we will do our best to investigate and correct it where appropriate.

4. User Responsibility
Users are responsible for verifying the relevance of the content they access, particularly before undertaking a road journey. DriveAtlas is not responsible for any travel decisions made solely on the basis of our informational materials.

Because no products are delivered or services rendered in exchange for a fee, there is no eligibility for refund claims.

5. Contact Information
For any concerns, clarification, or feedback about this Return and Refund Policy, please contact us directly. We are open to dialogue and committed to maintaining transparency with our users.

DriveAtlas
📧 Email: [email protected]
📞 Phone: +971 4 328 2288
📍 Address: 51 40b St, Umm Suqeim 2, Dubai, United Arab Emirates